B2B Brand & Marketing Strategist · Chicago, IL

Brand
Builder.
Story
Driver.

Turning complex B2B ideas into narratives that connect — and content that carries them forward.

Brand StrategyMessaging ArchitectureContent DevelopmentStorytellingAI-Powered Marketing
See the work →
Tracy Jackson

B2B marketer with
B2C sensibilities.

I'm a brand and marketing strategist. Which means the work you're about to see isn't really about what I made — it's about why and how I made it.

Industries

B2B TechCybersecurityHealth ITSaaSLife SciencesClinical ResearchProfessional ServicesNonprofitTravel & HospitalityExecutive Search

Strategy is hard to show in a portfolio. Designers have finished work. Writers have finished words. Strategists have a less linear path — it's a series of decisions. Frameworks. Questions that lead to unexpected places. So I've tried to show what strategic thinking looks like: how a brand position becomes a message platform, how a message platform becomes a website, how a website becomes a campaign, how a campaign becomes a result. And in some cases, how an idea even takes hold.

But that core thread — from why to what to how — is what I do. In every industry, at every scale, with every kind of team.

The case studies here are a sampling. Not everything I've done, and not always the biggest project. But each one shows strategic thinking woven into execution — because strategy only becomes real when you can see where it went.

My focus is brand and content. Not brand as a logo exercise, and not content as a publishing schedule. Brand as the story a company tells about itself — and content as the primary vehicle for telling it. In B2B especially, where decisions are complex and buyers are skeptical, the brands that win are the ones that actually mean something. That feel human. That give people a reason to pay attention before they're ready to buy.

That's what I build.


Areas of expertise.

01

Brand Strategy & Positioning

Competitive assessment, white space identification, brand positioning, message platform development, and brand governance across global markets.

02

Messaging Architecture

Multi-vertical messaging systems, persona-specific copy, value proposition development, and narrative frameworks built to scale across channels and teams.

03

Go-to-Market Strategy

GTM positioning, product launch strategy, sales enablement, and cross-functional alignment between brand, product, and revenue teams.

04

Content Development & Demand Generation

Integrated campaign development, marketing automation (HubSpot, Pardot), lead conversion optimization, and full-funnel performance strategy driven by brand-aligned content.

05

AI-Powered Marketing

Custom AI brand agents, AI-driven persona development, scalable content systems, and workflow design that keeps brand voice consistent as output scales.

06

Team & Infrastructure

Building marketing functions from zero, creative team leadership, mentorship, agency management, and marketing systems that enable consistent, high-quality output.


The work
speaks for itself.

Eight case studies across brand strategy, demand generation, content systems, and AI-powered marketing. Each one a different problem. The same approach: start with why, build the story, make it operational.

01

Travel & Hospitality

Wademba — cultural travel operator

Brand Strategy & Positioning

Brand StrategyCompetitive ResearchPersona DevelopmentMessaging Platform
Visual IdentityBRAND_COVER
BRAND_TOCBRAND_COLOR
BRAND_TYPO

Wademba had a compelling vision and a real product. What they lacked was a brand that could carry it — no defined audience, no message platform, no clear difference in a space where most operators sell destinations. A competitive assessment revealed the opportunity: most travel brands focus on the place. Wademba sells something harder to find. A feeling. A different perspective. A deeper appreciation for cultures that aren't your own. I defined the target audiences, built out their personas, and anchored a full messaging platform to a single position: Travel that celebrates the richness of the human experience. To bring the brand to life visually, I sourced and directed a travel photographer and brand designer — ensuring the creative identity matched the depth of the strategy behind it.

02

Travel & Hospitality

Wademba — cultural travel operator

Brand Activation & Digital Build

Customer Journey MappingEmail AutomationLinkedInInstagramBlogContent Strategy & DevelopmentMarketing Strategy & PlanningCampaign Strategy
WEBSITE — DRAG TO EXPLORE
WEB_HOMEWEB_PORTRAITWEB_GUADWEB_DESTWEB_BOOKWEB_GALLERYWEB_BLOG_ALL
BlogWBLOG
Customer Journey MapEMAIL_MAP

Email campaign series — drag to explore

EMAIL1EMAIL2EMAIL3EMAIL4EMAIL5

Strategy without execution is just a document. Once the brand foundation was set, I built the digital presence from the ground up — website copy across every page, LinkedIn company profile and content strategy, editorial blog content, and a multi-stage email automation sequence. I also adapted the brand for Instagram, extending the voice and visual identity into social. Each channel got its own tone calibration: the website speaks like a knowledgeable guide; email reads like a well-informed friend. The through-line is the same voice throughout — substantive, direct, never touristy. The work continues: a full social media ad campaign is currently in development, the next phase of turning brand into demand.

03

Travel & Hospitality

Wademba — cultural travel operator

AI Brand Agent

Custom AI AgentBrand GovernanceContent at ScaleAI Workflows

The prompt

AI Prompt

Agent output — Black History Month social post, Alex persona

Black history didn't happen in a vacuum. It moved across oceans, took root in new soil, and kept going.

Travel is one of the most direct ways to feel that continuity. To stand in Ouidah and understand what left from there — and what, against every odd, survived the crossing. To walk through Guadeloupe and see how language, ceremony, and spirit endured.

The dots are there. You just have to go connect them.

#BlackHistoryMonth  #CulturalTravel  #Benin  #Guadeloupe

Social assets produced in collaboration with agent — drag to explore

LI1LI2LI3LI4LI5LI6LI7LI8

Brand strategy only holds if the people executing it day-to-day can stay inside the voice. I built a custom AI agent trained on Wademba's complete brand system — voice guidelines, messaging platform, persona definitions, channel rules — so the team can generate on-brand content without needing me in the room. The goal wasn't automation for its own sake. It was brand protection at scale: growing output without diluting the work we built.

04

Cybersecurity

SCS — cybersecurity firm

Marketing from Zero

Marketing InfrastructureHubSpotBrand VoiceContent StrategySales EnablementMarketing Strategy & PlanningIntegrated Campaigns
LinkedInSCS_LI
BlogSCS_BLOG

Cybersecurity firms don't have a marketing problem — they have a credibility problem. When I joined SCS, there was no marketing function, no infrastructure, no clear story. I built it from scratch: implemented HubSpot, developed the brand voice, established a content strategy, and executed 10+ integrated campaigns and 7+ blogs in year one. The strategic frame: in a crowded, fear-driven category, the firms that earn trust win. Every decision — what we published, how we sounded, who we targeted — was made through that lens.

10+integrated campaigns launched in year one
Partner Programbuilt and launched from scratch, creating a new channel for market visibility

05

Health IT

HIMSS Analytics — health IT association

Product Branding

Brand IdentityBrand GuidelinesWebsite RefreshSales EnablementIntegrated CampaignsDual-Sided Marketplace
HA Brand Guidelines Cover HA Corporate Templates HA Website Home
HA Annual Study Infographic

HIMSS Analytics was struggling to stand out in an increasingly crowded health IT landscape. The product brand needed to communicate a complex service while quickly resonating with a sophisticated audience. The answer: a completely new identity — clean, engaging, aspirational. I led development of a brand platform that elevated the visual identity and message, then built the infrastructure to sustain it: brand guidelines, corporate templates for print and digital, sell sheets, email newsletters, and a refreshed website. The result was a brand that could compete at the enterprise level, serving as the platform for all design and communications in North America, Europe, and Asia-Pac.

$7.2MManalytics revenue — 17% above goal
$500Kin sales supported with 17% ROI through integrated campaigns

06

Health IT

HIMSS — health IT association

Membership Branding

Membership CampaignBrand MessagingOmni-Channel StrategyDual-Sided MarketplaceAssociation Marketing

Membership campaign — drag to explore

HM_CONNHM_CONFHM_HEALHM_STRONGERHM_INFORMED

Campaign video

HIMSS needed to recruit and retain members across widely different functions in the healthcare setting — and they needed a universal platform that answered a hard question: why do I want to be part of this cause-based organization? The answer was to establish a direct connection between patients and IT in today's complex world of caregiving, and reinforce that IT professionals are integral to health outcomes. The campaign — Connected Patient, Confident Patient, Healthy Patient — ran across print, digital, signage, and video. It became HIMSS's first purpose-driven membership campaign and reversed a declining trend across 52K+ professionals by connecting with the mission, not just the membership benefits.

52K+professionals re-engaged through purpose-driven campaign
37K+attendees at conference launch — highest in event history

07

Professional Services

The Smart Cube — global analytics firm

Global Brand & Marketing Transformation

Brand StrategyMessaging ArchitectureSales EnablementContent StrategyMarketing Strategy & PlanningGlobal Team Leadership
Brand Strategy & Messaging TSC Vision Definition TSC Mission Definition TSC Brand Messaging Hierarchy TSC Message Matrix
Brand Activation TSC Website Home Earned Media TSC News Media Mentions

The Smart Cube had a positioning statement. What they didn't have was a story. No vision. No mission. No messaging platform. No way for a sales team operating across 17 verticals and 4 practice areas to explain what they did in a way that actually connected with buyers. I built the foundation first: vision, mission, and a message matrix tailored to each practice area — with client needs, value propositions, key messages, and proof points mapped to specific buyer personas. That matrix became the platform for everything downstream: a full marketing and communications plan spanning campaigns, sales enablement, events, PR, and collateral. The strategy moved the company's marketing from tactical (more, more, more) to strategic (thoughtful, smart, engaging) — and the results followed: 86% LinkedIn conversion rate, 52 blogs, 6 white papers, 38 conferences, and editorial placements in Procurement Leaders, Chain Store Age, and RFID Journal.

86%LinkedIn conversion rate
52blogs + 6 white papers published
38conferences in FY15
200%improvement in website readability scores across 75+ pages rewritten

08

Investment & Private Equity

PEAK6 — private equity firm

Creative Leadership & Team Transformation

Creative LeadershipTeam TransformationBrand Portfolio ManagementEmployer Brand
Brand Direction
P6_TITLEP6_MANIFESTO
CREATIVE EXPLORATION — DRAG TO EXPLORE
P6_EXP_TITLEP6_EXP2P6_EXP3P6_EXP4P6_EXP5P6_EXP6P6_EXP7P6_EXP8P6_EXP9P6_EXP10P6_EXP11P6_EXP12
BRAND EXTENSION EXPLORATION — DRAG TO EXPLORE
PEAK6_MDGBM_Explorations_1APEAK6_MDGBM_Explorations_2APEAK6_MDGBM_Explorations_3APEAK6_MDGBM_Explorations_4A

PEAK6 didn't need better marketing. They needed a creative team leader — and a team that believed in the work again. I inherited a group that felt disconnected and undervalued. Started there. Rebuilt the structure, restored the morale, created an environment where people could do the work they were hired to do. From that foundation: 12-person team, 200+ concurrent initiatives, new project management infrastructure, 568% increase in careers site traffic, and 40% lift in brand engagement for Poker Powher, a female empowerment initiative.

The visuals here are a window into the creative process — concepts developed across multiple brands in the PEAK6 portfolio. Not all were used. That's the nature of iterative creative work. But they illustrate how the team was building and evolving distinct creative identities to match the needs of each brand we served.

The best creative leadership isn't about the work. It's about the people who make it.

568%increase in careers site traffic

Want to build a brand
people remember?
Let's connect.

Open to VP/Director-level marketing roles and select consulting engagements. If you're building a brand that actually means something — let's talk.